Frequently Asked Questions (FAQ)

What is the payment option available.

We accept online & offline payment method. You can pay online using credit & debit card during the cart checkout .

We also accept cash & cheque. Cash payment must be made at our shop.

I have problem placing order online.

You may download our manual Order Form, complete the order form email to order@summerpots.com.my or whatsapp your order details to +6012 238 6519.

Once we receive your order, we will reply you a confirmation. If you don't hear from us, please contact us at +603 2856 7775 or +6012 238 6519

How do I know that my order has been delivered

You can login to your account & click on the order history menu. All you order history and order status will be shown here.

Is there any charges for Re-arrange Delivery

For subsequent attempt or redirection of orders; a surcharge of RM20 is applicable.

If re-delivery is made on the next working day, we shall, at our discretion replace all perishable items, such as flowers, fruits , cakes and more. These replacements shall be charged as appropriately. Cancellation is not allowed when the delivery has been attempted.